So far, I have purchased ribbon from 4 online suppliers. I can't speak to their customer service because I just placed some of my orders yesterday and today, but I wanted to review some of the basics.
Each one of the websites offers a wide variety of ribbon and other supplies, so for comparison, I am going to compare the cost of 5 yards of 1.5" white grosgrain ribbon and 5 yards of 1.5" cupcake-themed grosgrain ribbon
The Ribbon Retreat5 yards of 1.5" white Schiff ribbon: $2.15
5 yards of 1.5" cupcake grosgrain ribbon: $4.75
5 yards of 1.5" zebra grosgrain ribbon: $4.75
Shipping is calculated by Product Weight and the Shipping Address.Shipping will vary from $1.25 up to $20.00 for First Class/Priority Packages
Great website - easy to find items; wide variety of solids, stripes, dots, and patterns as well as other specialty items. Offers convenience packs which put coordinating ribbon together for you
Tea Party Ribbons5 yards of 1.5" white Schiff ribbon: $2.00
5 yards of 1.5" cupcake grosgrain ribbon: $3.60
5 yards of 1.5" zebra grosgrain ribbon: $3.60
Shipping price varies with the dollar amount of the order. A $25 order would be $9.75
Wide variety of solids, stripes, dots and patterns; originally purchased a variety pack from them through Amazon.com
Orders can be placed in 1 yard increments - if you need continuous yardage, you must specify at the time of purchase
Ribbons and Bows, Oh My!5 yards of 1.5" white ribbon: $2.15 (not same brand)
5 yards of 1.5" cupcake grosgrain ribbon: $3.65
5 yards of 1.5" zebra grosgrain ribbon: $3.65
Shipping price varies with the dollar amount of the order. A $25 order would be $7.75
Wide variety of unique ribbons - can buy larger quantities; Website is very user-friendly and easy to navigate
Hip Girl Boutique5 yards of 1.5" white ribbon: $1.90, but was sold out
5 yards of 1.5" cupcake grosgrain ribbon: did not have any in 1.5"
5 yards of 1.5" zebra grosgrain ribbon: $3.59
Shipping price varies with the dollar amount of the order. A $25 order would be $7.75
Good website, especially for tips and instructions, but the layout for finding items is a bit tricky
All-in-all, each site has its benefits and offers different items. My favorite place for ribbon is
Hobby Lobby because it is *usually* 50% off (I subscribe to their weekly email sale alerts) and I get the instant gratification of leaving with my new ribbon but there are times when I need to order online and I will most likely be using one of these 4 stores. I hope that helps!